Shipping Questions
When will my order arrive?
When will my order arrive?
Billiard and/or Shuffleboard Tables
For orders that include a Billiard Table and/or Shuffleboard Table, the estimated overall delivery and professional setup timeline is typically 5-8 weeks from the date of your order.
This White-Glove Service process ensures careful handling and assembly following the steps below:
- Securing Your Installation Partner
Approximately 5 Business Days
Our team identifies and secures a Brunswick-certified partner in your area to manage your white-glove setup. - Table Shipment to Local Facility
7–10 Days After Partner Confirmation
Your new table ships directly from our warehouse to your Installation Partner's secure, local facility for staging and preparation. - Scheduling Your Setup Appointment
3–5 Weeks After Initial Contact
Once your table arrives at the local facility, the installation partner will contact you to coordinate and schedule your delivery and setup date. Please note that the final setup date depends on local installer availability, scheduling, and seasonal demand. - White-Glove Delivery and Setup
On Your Scheduled Date
Your certified Installation Partner handles the delivery, professional assembly, and precise placement of your table with care and expertise.
All Other In-Stock Items
For items ordered alongside or separately from a billiard or shuffleboard table:
Small Accessories (Cues, Chalk, Brushes, etc.)
These items are generally shipped quickly via small parcel service. If your order is placed before 12 PM CT, it ships the same business day. Orders placed after 12 PM CT ship the next business day.
Larger Furniture and Game Tables
Items like game tables (air hockey, foosball, table tennis), spectator chairs, cue racks, and other large accessories are shipped via freight service. These larger items are typically shipped within 5–10 business days from the time of placing your order.
How is the delivery and installation of pool tables and shuffleboard tables handled?
How is the delivery and installation of pool tables and shuffleboard tables handled?
We ensure a seamless experience through our White-Glove Service, managed by a network of certified Brunswick Billiards Installation Partners.
This means you don't have to handle any logistics, heavy lifting, or assembly. Your certified Installation Partner will manage the entire process, including:
- Secure Delivery: Transporting your table from their local staging facility to your home.
- Professional Setup: Assembling the table with care and expertise, and ensuring precise placement in your preferred room.
- Debris Removal: Clearing all packaging and materials once the installation is complete.
Where do you deliver Brunswick Billiards products?
Where do you deliver Brunswick Billiards products?
We deliver our products to addresses within the 48 contiguous states.
Can I pick up my product from the warehouse directly?
Can I pick up my product from the warehouse directly?
Warehouse pick-ups and will call services are not available.
Billiards Table Care
How often should I clean my billiards table?
How often should I clean my billiards table?
It's a good practice to use a soft-bristle brush such as our Natural Hair Table Brush to clean your billiards table after every use to prevent chalk and dust buildup. Consider using a cover when the table is not in use.
What's the best way to clean the cloth on my billiards table?
What's the best way to clean the cloth on my billiards table?
Use a soft-bristle brush such as our Natural Hair Table Brush to gently sweep away chalk and dust. Avoid rubbing or scrubbing the felt too aggressively.
Please read our Guide to Billiard Table Care and Maintenance for a step-by-step guide on cleaning and maintaining your Brunswick Billiards pool table.
How can I protect my table from damage?
How can I protect my table from damage?
We recommend using a high-quality billiards table cover when not in use to prevent dust and sunlight damage. Ensure there's adequate room around the table to avoid accidental collisions with walls or furniture.
Shuffleboard Table Care
How do I clean and maintain my shuffleboard table?
How do I clean and maintain my shuffleboard table?
Regularly clean the playing surface with a silicone spray or shuffleboard table wax to maintain its smoothness. Keep the surface free from debris and dust.
How often should I apply shuffleboard table wax?
How often should I apply shuffleboard table wax?
It's recommended to apply shuffleboard wax before every game. The frequency may vary depending on usage, but a light waxing before each game helps maintain a smooth playing surface.
What should I do if the shuffleboard table surface becomes uneven?
What should I do if the shuffleboard table surface becomes uneven?
If you notice unevenness, contact a Brunswick Billiards dealer for a level adjustment. It's essential to keep the playing surface as flat as possible for fair gameplay.
Click here to locate the dealer closest to you.